We were worried that we had left it too late to arrange a plaque to give to a colleague on her retirement but, having ordered it on-line on the Friday, it was delivered to our office, engraved exactly as required, by midday on the following Monday - in plenty of time to be presented on the Tuesday. It looked very classy and was well received. Anybody needing a tasteful, engraved commemorative plaque (even at short notice) could do no better than to go to B.E.T.S. I've never ordered anything like this before, so I don't really know the market - but, if I ever need anything like this again, I'll know where to go.